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     Microsoft Assembly programming, MS-DOS    Downey, CA
   APR Consulting
OBJECTIVE:To obtain the services of a Consultant to support Legacy Assembly Programs in a micro-computer environment running MS-DOS.TASKS:1) Maintain and enhance batch applications written in the Microsoft Assembly programming language.2) Perform integration and regression testing with other applications and perform other applications development duties as needed.3) Create and update system design documents, program documentation and other documentation required to obtain government certification.4) Perform technical troubleshooting and provide recommendations to management.5) Provide knowledge transfer to clients technical staff and document all work performed.6) Work closely with other team members, openly share knowledge with team members and work in an environment with considerable oversight due to the sensitive nature of election processing.MINIMUM REQUIREMENTS:1) Three years of consecutive experience, within the last ten years programming with the Microsoft Assembly programming l
     Posted: 2007-12-30 03:15:55 From Dice
           
     MS Office    Dallas, TX
   APR Consulting
APR Consulting is seeking a Tier 1 HelpDesk Representative for a long term W2 contract opportunity in Plano, Texas.(Pay Rate is 12.00/hr)Description:The basic function of this role is to act as the initial contact to the customer providing professional, courteous and prompt support. This includes troubleshooting and managing relatively simple hardware, software or network problems that can be resolved in five minutes or less. Recognizing and escalating more difficult problems to Level 1.5 (Extended) support. Specific Responsibilities: Receive calls via the IVR from customers requesting assistance Document the customer issue, request and/or question into the problem tracking system. Utilize tools provided and other documentation as necessary in resolving or reproducing the customers issue Effectively use the current escalation process as necessary Learn new tools and procedures as well as share knowledge with others Provide efficient, quality service while working with other teams to re
     Posted: 2007-12-30 03:22:24 From Dice
           

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